At Cartcraft Materials Private Limited ("we," "our," or "us"), managing Silkauraz, we value your trust and privacy. Our platform is designed to offer a safe, smooth, and enjoyable shopping experience for men’s and women’s clothing. By using our website, you agree to follow the terms and policies mentioned below.
In this document, the terms “we,” “our,” and “us” refer to Cartcraft Materials Private Limited, while “you” or “users” refer to individuals visiting or purchasing from Silkauraz. If you do not agree with any of these terms, please avoid using our website. Continued use of our services will be considered as acceptance of these Terms and Conditions, including any updates we make from time to time.
By browsing or making a purchase on our website, you confirm that you accept these Terms and Conditions. We may update or revise them whenever necessary to improve transparency, safety, or compliance with legal requirements.
Your continued use of our website after any modification means that you agree to the updated version of the Terms and Conditions. If you do not wish to follow any changes, you should discontinue using our platform immediately.
To access and use our website, you must be at least 18 years old and legally capable of entering into binding agreements under the laws of India. If you are under 18, you may use the website only under the supervision of a parent or guardian.
We reserve the right to limit, suspend, or terminate access to users who do not meet these eligibility requirements or violate our Terms and Conditions. This ensures that our platform remains secure and suitable for all responsible users.
Some parts of our website may require you to create an account. You must provide accurate and complete information during registration and keep it updated at all times. You are fully responsible for maintaining the confidentiality of your login credentials.
We are not responsible for any unauthorized use of your account. If you notice any suspicious activity or unauthorized access, please contact us immediately through the provided support email for prompt assistance.
You must use our website only for lawful and genuine purposes. Any action that harms the website’s performance, collects unauthorized data, or misuses personal information of other users is strictly prohibited.
Submitting false orders, misleading information, or engaging in fraudulent activity may result in suspension or permanent termination of your account. We reserve the right to take necessary steps to protect our platform and customers from any misuse.
We make every effort to display our products, prices, and images accurately. However, slight differences in appearance may occur due to lighting conditions or display settings. We also reserve the right to correct any errors or update information at any time without notice.
Product availability depends on stock levels. If a product you ordered becomes unavailable, we may cancel the order and notify you through your registered email. In such cases, any payments made will be refunded in accordance with our refund policy.
All prices on Silkauraz are listed in Indian Rupees and are subject to change without prior notice. In case of pricing or typographical errors, we may cancel or adjust affected orders even after confirmation. Payments must be made using secure options such as debit cards, credit cards, UPI, or net banking through authorized payment gateways.
We do not store sensitive payment details like card numbers on our servers. Once your order is confirmed, you will receive an email confirmation. Orders may be canceled or placed on hold if we detect any unusual or fraudulent activity.
All content available on this website, including images, product designs, text, and graphics, is the property of Silkauraz or its licensors and is protected by copyright and trademark laws. You are not allowed to copy, modify, or reuse any part of the website’s content without prior written permission.
Any unauthorized use of our materials for commercial or promotional purposes may lead to legal action. We encourage all users to respect intellectual property rights and support a fair and ethical shopping environment.
The content on Silkauraz is meant for personal and non-commercial use only. You can view or download materials for reference, but you must not reproduce, distribute, or publish them elsewhere without our written consent.
Using website content for marketing, resale, or redistribution violates our Terms and Conditions and may lead to strict legal measures. We maintain full rights to safeguard the originality and creativity of our website content.
We are pleased to offer free shipping on all orders within India. Our team ensures that every order is packed securely and shipped through trusted delivery partners. Delivery timelines may vary based on your location and courier availability.
Once your order is shipped, we will notify you through email or SMS. Please ensure that your delivery address and contact details are accurate to avoid delays or failed deliveries.
We work hard to maintain accurate product listings, timely deliveries, and a secure shopping experience. However, we are not liable for any indirect losses, delays, or damages caused by unforeseen events beyond our control.
Our liability, if proven, will be limited only to the value of the product purchased. You agree to use the website at your own discretion and risk.
We may revise or update these Terms and Conditions whenever necessary to reflect new policies, legal updates, or operational improvements. Such updates will be posted on this page with the latest revision date.
It is your responsibility to review the Terms and Conditions regularly. Continued use of the website after any change means you agree to follow the revised terms.
These Terms and Conditions are governed by and interpreted according to the laws of India. Any disputes or claims arising under these terms shall be subject to the exclusive jurisdiction of the courts located in India.
All users agree that any legal action related to this website will be handled under Indian law only.
For any queries, clarifications, or complaints regarding these Terms and Conditions, please contact us at cartcraftmaterialspvtltd@gmail.com. Our team will respond to your concern as soon as possible.
Your satisfaction and trust are important to us, and we aim to resolve every issue in a transparent and fair manner.
This website is intended only for individuals aged 18 years and above. By accessing or purchasing from our website, you confirm that you meet this age requirement.
If you are under 18, please use the website only under parental or guardian supervision. We reserve the right to restrict access if we find that the eligibility rule is not followed.